IT services, CRM Dynamics 365 and cybersecurity for companies
ATView builds and runs the systems companies work on: the CRM where customers and contracts live, infrastructure and cloud, data security and the back office. We work with companies in every sector, with particular experience in the energy market.
- ISO/IEC 27001:2022Certified security
- MicrosoftCloud Solution Provider
- VeeamPartner
One partner for the systems that keep your company running
ATView is an IT consulting and services company founded in 2021 in Lombardy. Developers, system engineers and CRM consultants work in the same team: whoever configures the CRM knows the infrastructure it runs on, and whoever manages the servers knows which data has to be protected.
- Founded
- 2021
- Based
- Lombardy
- Certification
- ISO/IEC 27001:2022
- Partner
- Microsoft, Veeam
What we do, from CRM to security
Six services that work on their own or together.
Microsoft Dynamics 365: CRM and ERP
Customers, contracts, sales and administration in a single system, configured around your processes rather than the other way round.
Explore Dynamics 365Managed IT services
Workstations, servers, network and users looked after every day by an external team, without building an internal IT department.
Explore managed ITMicrosoft cloud and Modern Workplace
Microsoft 365 and Azure set up properly: secure access, tidy sharing, independent backup.
Explore the cloudCybersecurity and compliance
Find out where the company is exposed, fix what matters first and document it for GDPR and client audits.
Explore cybersecuritySoftware development and integrations
Systems that exchange data on their own: CRM, invoicing, portals, websites and online payments, with no manual copying.
Explore developmentBusiness Process Outsourcing
Back-office work carried out by our team on your systems, with documented procedures.
Explore BPONot sure which service you need?
Describe the problem, not the solution: we choose that together.
Describe your problemSystems for energy retailers and utilities
An energy retailer acquires customers through agencies, branches, the web and telesales, and every contract has to reach activation without errors. When CRM, invoicing and portals do not talk to each other, the work moves onto spreadsheets and manual checks.
Contracts and agencies
A CRM that collects contracts from every channel and follows their status through toactivation.
Integrations
Data aligned across CRM, invoicing, portals and external systems.
Customer area and payments
Websites with a private area and online payments through Stripe, PayPal and Satispay.
Back office
Entry and checking of case files carried out by our team.
Where our projects start
Situations we meet often, and where they end up.
From scattered contracts to a single CRM
Contracts arriving from several channels in different formats, checked by hand. They become a single flow in Dynamics 365, with the status of every case visible to whoever has to work on it.
From backups that «exist» to backups that are tested
Copies that exist but have never been restored. They become Veeam backups independent from Microsoft 365 and from the servers, with periodic restore tests.
From separate systems to data that moves on its own
The same information copied between CRM, ERP and website. It becomes integrations that update the systems automatically.
How we work, from analysis to evolution
Four steps. At each one you get something concrete.
Analysis
We map processes, systems in use and constraints.You get: a document with the current state and the priorities.
Plan
We define architecture, activities and responsibilities.You get: a shared plan to approve before we start.
Delivery
Configuration, development, integrations, data migration and testing.You get: a verified release and training for the people who will use it.
Support
Assistance, monitoring and improvements over time.You get: a stable point of contact and regular updates.
The companies that work with us
Energy retailers, utilities, service companies and IT firms in Italy and Switzerland.
«AtView proved to be a professional supplier from the very first contact. We appreciate their proactive approach and their ability to suggest improvements at both strategic and business level. We know we can always rely on AtView’s range of skills for our IT needs.»
Frequently asked questions
Do you only work with energy companies?
No. It is the sector where we have the most experience, but we also work with service companies, consultancies, logistics and IT firms that need a CRM, someone to run their infrastructure, or better data security.
Where do you work?
We are based in Lombardy and work with companies across Italy and Switzerland: management, development and support happen directly on the client’s systems. When a project requires it, we come on site.
Can you work alongside our internal IT team instead of replacing it?
Yes. We can take care of selected areas only, such as the CRM, backup or security, and leave the rest to your team.
Where do we start if we don’t know which service we need?
From a description of the problem: what is not working, where time is lost, what worries you. The service comes afterwards.
Do you provide documents for supplier qualification?
Yes: ISO/IEC 27001 certificate, information security policy and answers to security questionnaires.
Careers
We are looking for developers, system engineers and CRM consultants, including people at their first job.
Tell us what isn’t working
Systems that don’t talk to each other, data to protect, a CRM to replace: that is where we start. The first conversation is free.
Write to us